Destigmatising resignation, one fresh start at a time.

EXIT — letterforms filled with lifestyle photography

As Japan's pioneering first resignation agency, EXIT acts as an intermediary for individuals facing difficulties quitting their jobs by managing all communications and contacting the employer on their behalf to ensure a smooth departure.

Role
Brand Strategy, Visual Identity
Timeline
6 weeks

Helping people quit

人々の退職を支援する

By analyzing EXIT's current situation, as well as its competitors and market insights, we were able to identify potential underlying issues.

  • Trust Issues: Users are skeptical of the legitimacy and reliability of "resignation agency" services.
  • Low Brand Recall: EXIT fails to be the "go-to" solution when users decide to quit.
  • No Post-Resignation Support: The service ends at quitting, ignoring the user’s next career steps.
  • Lack of Emotional Support: The experience is cold and transactional, ignoring the emotional stress of leaving.

EXIT operated purely as a functional emergency exit because its platform focused heavily on price, logic, and efficiency rather than emotional support, leaving users with a cold, impersonal experience that lacked a visible brand story and purpose.

EXIT legacy website homepage
EXIT legacy campaign materials

Removing guilt

罪悪感から解放する

Our vision is to turn resignation into a normal personal choice, where people aren't held back by guilt or expectations, but are empowered to take control of their careers and see leaving a job as a respected, stress-free step forward.

Our mission is to be a constant, supportive companion throughout your career journey. We see career transition not as a single moment but as a continuous process of growth. Staying by your side and moving at your pace, we help you regain confidence and thrive as your authentic self.

Two people walking past a convenience store on a city sidewalk

Bench

You do not have to face everything alone. When you feel overwhelmed, there is a place to rely on without judgment. We listen until you can decide for yourself again.

Person standing in a busy city intersection

Diamond

Your value does not change, no matter what you are going through. You deserve respect and your dignity always matters.

Couple sitting on a bench by the waterfront at sunset

Shield

Sometimes you cannot face the situation anymore. We handle difficult conversations so you have space to breathe and recover.

Person walking through a tunnel of orange torii gates

Compass

When the future feels unclear, EXIT helps you see your options. We explain what comes next honestly. This helps you move forward calmly and choose your life again.

Real human perspective

リアルな人間視点

People are shown in natural, unposed moments walking in the city or waiting at a station to keep the focus on real-life storytelling rather than staged visuals. Faces are often hidden, allowing viewers to see themselves in the story.

Person walking up wooden stairs in blue pants
Person at a vending machine
Person sitting at a cafe with coffee
Person riding a bicycle along the waterfront

A more certain future

安心できる未来

When people think about leaving a job, they often face an uncertain future. By asking, "What would you do next?", this campaign shifts the focus from fear to possibility and positions EXIT as the first brand people think of when deciding to quit and start a new chapter.

EXIT logo painted on a public square
EXIT sign inside a subway train
Colorful stairs with campaign messaging
Blue lockers with EXIT branding

TeamLab Collaboration

チームラボと共創する

Created in collaboration with TeamLab, this immersive experience redefines resignation as a positive step toward a new beginning through reflection, art, and future vision.

  • Write your emotions: Write worries, struggles, or things they want to let go of on colorful balls at the first room.
  • Look back on your path: Enter an immersive space where colorful light patterns bloom beneath their feet with every step.
  • Break Out Moment: Throw colorful balls onto an infinite canvas. As they hit, the negative words you wrote shatter and transform into vibrant paint.
  • Draw Future Canvas: Write your dreams and future goals on a large canvas. Then walk toward the final door, where the message "WHAT'S NEXT?" awaits.
Colorful bouncy balls at TeamLab
Dark room with glowing orbs
Kaleidoscopic abstract light pattern
Gallery space with projected light art

Redefining escape

「逃げる」を再定義する

The core idea of the brand identity is to redefine what "EXIT" means. Instead of seeing it as a way to escape, we reimagined it as an entrance to a new future—a gateway to the next chapter of your life.

Inspired by the warmth of a traditional Japanese café where everyone feels welcome.

Matcha Late

#b8e2b6

Pure Matcha

#0da405

Uji Matcha

#2a5128

Oat Milk Foam

#ffe2b6

Orenge Americano

#ff890b

Dark Roast

#5b3a01

Milk Foam

#f9f8f3

Coffee

#29251e

Modern cafe interior with large windows overlooking greenery

An optimistic future

希望に満ちた未来

The logo functions as a bridge and also EXIT itself becomes a gate to a new world, visually splitting to represent the transition from "Ex" (the past company) to "It" (the path). Through iconography like pinwheels and fans, the visual language evokes a sense of "feeling the wind" a gentle push toward growth and new beginnings.

EXIT logo system — icons and wordmark variations

Digital Communication

デジタルにおける接点

Use natural, candid photos and custom graphics to create a friendly and soft visual style. This approach makes the brand feel approachable and personal, aiming to provide a warm experience that supports users as they move toward their next chapter.

Instagram post mockup
Instagram story mockup — blue
Instagram story mockup — yellow
Instagram Reels mockup

Beyond the Screen

画面を超えた体験

Imagined where our users go and what they use in their everyday lives, aiming to make the brand a natural part of their world. By creating tangible items they can wear and interact with, we offer a warm experience that goes beyond a service.

Key learnings

学んだこと

The most important lesson I learned from this project is that successful branding requires alignment between research, strategy, and design. Clear direction guides decisions, and design brings that strategy to life.

Brands are built through research and strategy.

By analyzing the company, competitors, and market, I was able to identify challenges and opportunities that were not obvious at first. Research also helped define the brand’s position and target audience.

MVV provides direction for every decision.

Defining the Mission, Vision, and Values clarified the brand’s purpose and future direction. It became a foundation for making consistent decisions throughout the project.

Great concepts balance familiarity and innovation.

A strong concept builds on existing brand strengths while introducing something new. This balance helps keep the brand recognizable while creating a fresh experience.

Design is a way to communicate strategy.

Design is more than aesthetics. Every visual element from the logo and colors to photography should have a clear reason behind it. Together, these elements create a consistent brand story.